Feature Report: Increasing Customer Satisfaction in the Wireless Industry
This white paper is an adjunct to a webinar presented by the leadership of ProtectCell  on September 29, 2011. This event was hosted by RCR Wireless, and the title of the  program was “Customer Value in the Wild, Wild West”  ProtectCell, a pioneer in wireless protection solutions, was launched in 2006.  ProtectCell’s offerings provide customers wireless benefits and protection services at  competitive prices while providing independent wireless dealers a protection plan  product that increases revenue. The company is built on a foundation of being forward thinking, committed to customer service and dedicated to fostering strategic  partnerships, and it is on these principles that ProtectCell earned 1,000,000 customers  in just five and a half years of business.