White Paper: 7 critical building blocks of true cloud-native customer experience assurance

Modern experience assurance platforms must deliver real-time, per-subscriber, per-service, per-device intelligence; predictive diagnostics; and automated troubleshooting right down to the individual packet level – whether across 5G/4G/3G/2G, fixed, enterprise, IoT, cloud-hosted or hybrid networks – as well as support advanced service monetization and rapid time-to-market. They must also be dynamic, distributed and self-orchestrated, with significantly reduced and predictable total cost of operation (TCO).

But cloudifying traditional monolithic probe-based assurance systems is not enough: the next generation of experience assurance platforms must be fully cloud-native, by design. This means delivering the following operational efficiencies and functionality advantages:

• Distributed architecture
• Functionally disaggregated
• Elastic scalability
• Evergreen functionality 
• Seamless upgrades
• Multi-tenancy support
• Self-orchestrated

The whitepaper unpacks what is a cloud-native, by design, experience assurance solution; the importance of ground-up design in optimizing the benefits of microservices-based architectural principles; and why such a solution holds the key to accelerating advanced connectivity service monetization and lifecycle automation.