Leaders in every industry are turning to AI to transform their businesses.
For the Telecommunications industry, AI delivers value through the terabytes of data collected every day—from network elements to customer interactions—and through the resulting insights related to managing increased network demand, combating cyberthreats, optimizing services, and improving the customer experience.
Beyond this, machine learning (ML), accelerated analytics, and AI provide forward-thinking telco leaders with an opportunity to deliver new services. These additional revenue streams range from offering simple digital voice assistants to entire call center solutions.
This eBook explores some of the use cases driving telco investment in AI, as well as ways organizations can benefit from becoming AI-powered.
