---
title: "Supporting AI, Using AI: Getting to pervasive intelligence in telecom networks Webinar"
description: Join this webinar on April 8th to hear from industry leaders at Tupl, Spirent, Red Hat and RCR Wireless News as they tackle these critical questions and more.
---

![1200x1400 – 7 (4)](https://content.rcrwireless.com/hs-fs/hubfs/1200x1400%20%E2%80%93%207%20(4).png?width=2000&height=666&name=1200x1400%20%E2%80%93%207%20(4).png "1200x1400 – 7 (4)")

AI is helping CSPs optimize networks, predict maintenance needs, and automate operations to reduce costs and enhance service reliability. With AI-driven customer experience management, CSPs can personalize interactions, anticipate churn and streamline support—boosting customer loyalty. By operationalizing AI with AIOps frameworks, CSPs can efficiently deploy, monitor and scale AI models

Yet, challenges remain:

- How can CSPs avoid AI implementation pitfalls that lead to inefficiencies?
- What strategies ensure AI models remain accurate and relevant over time?
- How can operators balance automation with human oversight to maintain service quality?

Watch this on-demand webinar from April 8th to hear from industry leaders on these questions and more.

Speakers

Petri Hautakangas, CEO, **Tupl**  
Stephen Douglas, Head of Market Strategy, Spirent Communications  
Fatih Nar, Chief Architect, Application Platform Solutions in Telecom Media & Entertainment, Red Hat

Steve Szabo, Vice President - Technology Enablement, Technology Solutions, **Verizon Business**

Nelson Englert-Yang, Industry Analyst for Strategic Technologies, **ABI Research**   
James Blackman, Global Editor, RCR Wireless News

 

![RCR Wireless News Transparent](https://content.rcrwireless.com/hs-fs/hubfs/RCR%20Wireless%20News%20Transparent.png?width=300&height=52&name=RCR%20Wireless%20News%20Transparent.png "RCR Wireless News Transparent")